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Shipping & Returns

Shipping Policy

Thank you for shopping with MarieM Soap! Below are our shipping terms and policies to ensure a smooth delivery experience.

 


1. Shipping Destinations

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  • We only ship within the United States. International shipping is not available at this time.  

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2. Order Processing Times


We strive to process all orders as quickly as possible.

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  • Orders are typically processed within 1-2 business days (Monday-

Friday).

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  • Processing times may vary based on order volume and other

circumstances.

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  • Up-to-date processing times are always displayed in

the announcement bar at the top of our website.


Please note: Expedited shipping services (Next Day Air, 2nd Day Air, etc.)
only apply to shipping time, NOT order processing times.


3. Shipping Methods & Carriers


We offer shipping through USPS and UPS, with the following options:
USPS:

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  • Priority Mail​

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Ground Advantage (The cheapest option will be selected at checkout.)
UPS:

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  • Ground

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  • Next Day Air (Expedited shipping)

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  • Second Day Air (Expedited shipping)

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  • If your order qualifies for Free Shipping, you must select this option at

checkout. If you choose UPS Ground instead of Free Shipping, shipping
charges will apply.


4. Shipping Rates

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  • All shipping rates are calculated at checkout based on your location,

order weight, and carrier pricing.

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  • We offer Free Shipping on orders over $149 (before tax & shipping

costs) to the lower 48 U.S. states.

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5. Order Tracking

 

  • Once your order has shipped, you will receive an email

confirmation with a tracking number.

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  • Please allow up to 24 hours for tracking updates to appear.​

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6. Shipping Restrictions

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  • Non-Contiguous U.S. Locations: We do not offer free shipping for

orders shipping to Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin
Islands, and overseas military bases. Customers in these regions will
see carrier-calculated shipping rates at checkout.


7. Incorrect Address

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  • We are not responsible for any errors made in your billing or shipping addresses.

Please double check all information prior to placing your order. All shipping labels
will be made to the address you provided. In the event an order is placed and the
shipping address is incorrect or invalid and sent back to us, the buyer will be
responsible for any additional shipping costs associated to have the order re-
shipped.


Questions?

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  • If you have any questions regarding our shipping policy, feel free to reach out to

us at: info@mariemsoap.com

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  • Thank you for choosing Mariem Soap​

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Return & Exchange Policy

Due to the nature of our products as well as safety and contamination
concerns, we DO NOT ACCEPT returns. We are unable to resell any item
that has been out of our supervision. All sales are final.


If there’s a problem with your order please let us know!

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